Your Questions, Answered

  • We offer easy mail in returns within 30 days of online purchase.

    • items must be in original condition to be eligible for full refund.

    • simply email us at info@pintlerproducts.com or send us a message on our contact page to begin the return process.

    • We will process the return when we have received the original item back and verified the product.

    • return shipping charge is $12 for smaller items; Guideboxes, Sandstake, Cup holders, Anchor Caddy.

    • Large items such as Combo Kick bar may require addition shipping charges.

  • All raft frames are built custom and pricing depends on options chosen by client. We attempt to be competitive with manufacturers like NRS and DRE and operate with full transparency with clients to create a product the client will be happy to pay for.

  • 1-1/4” and 1-1/2” U-bolts relate to the size pipe your frame uses. Standardized pipe is measured using the inside diameter, which can be a bit confusing if you are measuring yourself. The outside dimensions of your pipe would be respectively 1-5/8” and 1-7/8”. Popular frame companies use the following size pipe.

    • (1-1/4” pipe and u bolts): NRS, DRE LD (Light Duty), RMR (depends on frame, confirm with manufacturer), MRF.

    • (1-1/2” pipe and u bolts): DRE XD (extra duty frames), RMR (Larger frames typically use 1-1/2”)